Refund Policy

1. What this covers

This Policy covers services from Bridgeway, including scheme and DPIIT assistance, funding and compliance advisory, digital marketing, websites, branding, and strategy consultations.

2. When work has started

A service has started if an onboarding or consultation has happened, if documents have been received, if the team has been assigned, or if any deliverable has been shared, including a draft.

3. What is not refunded

Unless a legal deficiency is proven, fees are not refunded for work that has started, for a consultation already given, or for custom work such as strategies, applications, websites, brand assets, and marketing setups.

Dissatisfaction with a government, bank, or marketing outcome is not a refund ground. The company does not guarantee approvals, lead volumes, or return on spend.

Delays caused by missing client inputs are not refundable.

4. When a refund may be considered

A duplicate or mistaken payment, or an inability of the company to start the agreed work because of its own limitation, may be considered.

Write to bridgewayservicesllp@gmail.com with proof of payment. For staged work, completed stages stay billed. Any refund is limited to work not yet started, less the portion already done.

5. Cancellation

Cancel at least 48 hours before a scheduled start if you want the request considered. After work has started, fees for work already done remain payable.

Missed appointments and cancellations inside 48 hours are not refunded or rescheduled unless the company agrees.

6. Processing and disputes

An approved refund goes back by the original payment method, usually within 15 to 30 business days. Banks can add delay. Tax already deposited is not refunded by the company.

Do not raise a chargeback before writing to the company. Courts in Ahmedabad, Gujarat have jurisdiction. A signed proposal overrides this Policy if they conflict.

Contact: bridgewayservicesllp@gmail.com · +91 84603 28419.